Privacy Policy

RAJTRONICS is committed to protecting the privacy and confidentiality of personal information in accordance with the provisions of the Information Technology Act, 2000, the applicable rules thereunder, and other relevant Indian laws including GST regulations.

1. Collection of Information

We may collect personal and business information including, but not limited to:

Name, contact number, email address
Billing and shipping address
GSTIN and business registration details (for dealer/distributor transactions)
Payment details (processed through authorized payment gateways)
Technical data such as IP address and browser information

2. Purpose of Collection

The information collected is used strictly for:

Processing orders and issuing GST-compliant tax invoices
Business communication and customer support
Dealer/distributor verification
Compliance with statutory and regulatory obligations
Improving website functionality and services

3. Legal Basis & Compliance

RAJTRONICS processes personal data in accordance with:

The Information Technology Act, 2000
The IT (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011
Applicable GST laws and financial record-keeping requirements

4. Data Security

We implement reasonable security practices and safeguards to protect personal information from unauthorized access, misuse, alteration, or disclosure. Payment transactions are handled through secure and compliant third-party payment service providers.

5. Disclosure of Information

Personal information shall not be sold or rented. Disclosure may occur only:

To logistics partners for delivery purposes
To payment gateways for transaction processing
When required by law, court order, or government authority

6. Retention of Information

Information including GST and transaction records shall be retained for the period required under applicable tax and legal regulations.

7. User Rights

Users may request access, correction, or deletion of their personal information by contacting us through our official communication channels, subject to legal retention requirements.